IT Consulting
The most expensive IT decision is the right investment in the wrong product. Consulting means questioning that decision before the purchase.
- Critical risk
- Capacity risk
- Efficiency
- Improvement
Response times are defined numerically in the SLA agreement.
Mipo's IT consulting service examines the organisation's existing infrastructure and produces a technical basis for investment decisions: capacity and risk analysis, product and architecture comparison, supplier assessment and roadmap. The consulting output is a written report that remains with the organisation, independent of any purchasing decision.
In IT consulting we define what comes first upfront.
"Urgent" means different things to everyone. When urgency is not defined in the contract, the supplier decides what's next.
Risks that, if they materialise, will halt business continuity and are costly to remedy.
Untested backup · single point of failure · unsupported system
Issues that will become a bottleneck within a predictable timeframe.
Filling storage · insufficient bandwidth · licence shortfall
Issues that do not stop the business but generate a constant cost.
Manual data entry · over-purchased licences · fragmented inventory
Non-urgent topics that can be addressed in a planned period.
Documentation · process standardisation · training
The first-response and resolution time for each level is defined numerically in the SLA agreement, according to the organisation's working hours and critical systems.
A consulting engagement from kickoff to report, fully traceable.
You don't need to ask where a request got stuck; every status change is recorded.
Discovery
Hardware, software, network and processes are examined on-site.
Measurement
Capacity, performance and cost data are collected.
Comparison
At least two alternatives are placed side by side with their rationale.
Roadmap
A plan broken down into periods by priority and budget.
Presentation
Handover to management and Q&A session.
What IT consulting covers.
Every heading outside the scope is a heading where it's unclear who to call when something breaks.
Infrastructure
- Server and storage
- Network and security
- Backup and continuity
- Virtualisation
Software
- Licence inventory
- Application inventory
- Integration map
- Support status
Process
- Request management
- Change management
- Documentation
- Dependency analysis
Cost
- Total cost of ownership
- Renewal schedule
- Alternative comparison
What the consulting report delivers.
The value of a report lies not in ticket count but in the root cause of recurring faults. If the same fault recurs every period, the intervention is treating the symptom, not the problem.
- Current state report — based on measured data, not assertions
- Prioritised risk list
- Target architecture proposal and rationale
- Comparison table of at least two alternatives
- Roadmap broken into periods, with budget plan
Typical engagement 2–6 weeks
Questions about it consulting.
No. The report remains with the organisation and can be used with other suppliers. The value of consulting is in making the right purchasing decision.
The comparison is presented across at least two alternatives with justification. Where your existing infrastructure is sufficient, no new investment is recommended.
Typically two to six weeks depending on organisation size. The duration and scope are defined in writing at the outset.
Current state report, risk register, target architecture recommendation, comparison table, prioritised roadmap and budget plan.
If you wish, yes. Procurement, installation and support phases can be executed under separate service engagements.