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Mipo Information TechnologiesInformation technology solutions

Procurement,Installation, Support.

Mipo Information Technologies handles hardware and software licence procurement, installation, system integration and ongoing technical support. One single point of contact — from procurement through to support.

Single accountability chain

Three stages, one contract. The whole chain under one agreement.

  1. ProcurementManufacturer and authorised distributor channel
  2. InstallationNo subcontractors — our own team goes on-site
  3. SupportThe same team stays after go-live
Two pillars

Product and service, under one responsibility.

Most companies either sell products or deliver services. We keep both under the same contract and the same team.

Software developer coding at a monitor
Service

Technology Services

The team that installs the system is the team that keeps it running for years. We handle everything from software development to on-site installation with our own staff.

  • Software and mobile application development
  • Installation and system integration
  • Network and data centre infrastructure
  • On-site and remote technical support
Hardware procurement warehouse logistics centre
Procurement

Technology Procurement

We source servers, network equipment, enterprise computers and software licences directly from manufacturers and authorised distributors.

  • Server and storage hardware
  • Network and networking products
  • Microsoft and Windows Server licences
SVC01 — 11

Eleven services, one supply chain.

Each service can be taken individually. Taken together, procurement, installation and support responsibility stays in one place — one number to call in the event of a fault.

All services
How we work

Four steps, one point of contact throughout.

Every step has a concrete deliverable. You always know which stage you are at and what is due next.

  1. IT consulting analysis business meeting technical requirements

    Analysis and technical requirements

    We listen to the requirement on-site and inspect the existing infrastructure in person. We do not quote until the scope is clear.

    Output · technical requirements document
  2. Hardware procurement warehouse forklift shipping logistics

    Procurement and delivery

    We source equipment and licences from the manufacturer or authorised distributor and manage the import and customs process ourselves.

    Output · delivery and timeline plan
  3. Server rack installation network cabling data centre

    Installation and integration

    Our own field team carries out the installation and brings the system into operation alongside the existing infrastructure.

    Output · go-live and testing report
  4. IT support helpdesk team technical assistance

    Support and maintenance

    After go-live, the same team stays on for support. One number, one responsible party, one file.

    Output · SLA-backed maintenance agreement

When a system fails, who is responsible should not be up for debate.

When the supplier points at the installer and the installer points at the software developer, hours pass. The only reason we keep all three roles in the same contract is this.

Single point of accountability

Supplier, installer and support team are the same company. In the event of a fault, there is no debate about who is responsible.

Procurement, installation and support under one contract

From procurement to support — seamlessly

From the equipment order to maintenance years later, everything runs in a single file. Inventory, warranty and licence renewal tracking stays with us.

Inventory, warranty and licence tracking in our hands

Our own team on-site

Installation is never subcontracted. The team that goes on-site is the team that has known the project from the start.

The installation team is the team that has known the project from the start
IT field team software engineers working together

Installation team on-site — commissioning the system we procured.

Solutions

Infrastructure configured by sector.

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Client references

What our clients actually say.

Published with written consent from each client.

  • “They procured our server infrastructure from abroad and the same team handled the installation. Having a single point of contact eliminated all follow-up overhead.”

    IT DirectorIT DirectorManufacturing · Istanbul
  • “We wrote the scope document together before the project started. Over five months of development, not a single surprise line item appeared. Zero budget overrun.”

    General ManagerGeneral ManagerLogistics · Izmir
  • “Our backup system appeared to be working but had not been restore-tested in three years. They caught this in the first meeting and resolved it within two weeks.”

    Systems AdministratorSystems AdministratorHealthcare · Ankara
  • “We completely renewed our network infrastructure. They ran a signal survey before installation and a certification test after. No open cables on the second visit.”

    Operations ManagerOperations ManagerRetail · Bursa
  • “Our licence inventory revealed 40 excess CALs. That saving covered the consulting fee within the first year.”

    IT CoordinatorIT CoordinatorService sector · Istanbul
  • “They connected our ERP to the accounting and e-invoice system. Manual transfers were eliminated entirely — roughly forty person-hours saved every month.”

    Finance DirectorFinance DirectorImport-export · Istanbul
  • “Our mobile app needed to work offline in the warehouse. They demonstrated zero data loss when connectivity dropped in a real environment, then went live.”

    Warehouse Operations ManagerWarehouse Operations ManagerDistribution · Kocaeli
  • “We opened a P1 ticket; they were connected remotely within thirty minutes and resolved it within two hours. Well inside the SLA.”

    Office ManagerOffice ManagerInsurance brokerage · Ankara
  • “During the infrastructure review they presented two options: one required investment, one reconfigured existing hardware. They recommended the cheaper one.”

    CFOCFOConstruction · Izmir
  • “After our software went live, the same team continued supporting it. We were never handed off to someone who needed everything explained from scratch.”

    Business Development DirectorBusiness Development DirectorProperty management · Istanbul
  • “They reorganised the server room from scratch: labelled cabling, rack elevation drawings, power distribution chart. First time we received a system with documentation.”

    Technical ManagerTechnical ManagerMedia · Istanbul
  • “They told us an off-the-shelf package would be sufficient rather than selling us custom development. They directed us to the right solution instead.”

    Co-founderCo-founderE-commerce · Istanbul
Why we exist

When the supplier points at the installer and the installer points at the developer, hours are lost. We were built to hold that chain in one hand.

Legal name
Mipo Bilgi Teknolojileri ve İthalat Limited Şirketi
Activity
Procurement · Installation · Software · Support
Procurement channel
Manufacturer and authorised distributor
Installation
Our own field team

Ready to plan your infrastructure?

We examine the current state on-site and produce a prioritised roadmap. The first consultation is free.

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